Cancellation Policy At TheJourneyhub, we know that travel plans can be changed at short notice. Our cancellation policy is designed to be transparent, allowing you to seamlessly go through the process while following airline and service provider rules regarding refunds or changes.
The below cancellation charges apply depending on the time of cancellation:
To cancel, please contact us in writing through email or text message. Only the original booking holder may initiate the process, and cancellations will be handled in accordance with our policy and fees.
Refunds will be made within 7-10 working days of receiving your cancellation request. Processing time varies depending on your payment method, bank rules, and airline or service provider regulations.
Some travel products, like air tickets and hotel bookings, can have more stringent cancellation policies. Cancellation charges and processes in these instances can differ according to the conditions laid down by the respective provider.
We highly suggest that you buy travel insurance to cover against unforeseen cancellations or disruptions affecting your travel plans.
By reserving with us, you confirm that you have read, understood, and complied with our cancellation policy.
Note: This is a sample policy and must be customized according to your agency's specific needs and related regulations.